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1.How to Make Appointments online for any of our Physicians using this patient portal ?

Please Sign In to our Patient Portal and Click the link to Make Appointments to make appointments.

If you are a new Patient, first register yourself as a patient and then Click on the Make Appointments link. You can also request an Appointment for the Physician that you wish to meet.

2.How to cancel any Appointments that you may have with us by using the patient portal ?

Please Sign In to our Patient Portal and Click Cancel Appointments to cancel an appointment that has already been made.

Please note that all cancellations should be made at least 24 hours before the scheduled time. Please call the office in case of an emergency to reschedule or cancel an appointment within the 24 hour time period. We reserve the right to charge for time reserved. The charges for a new patient would be $50.00 and for a follow up it would be $25.00 for appointments that are cancelled within the 24 hour time period.

3. What can I do if I have forgotten my password?

If you have forgotten your password, click the Forgot Password. Complete the required information and please make sure to enter your E-Mail ID. Please answer the secret question that you have selected during registration. If you have answered correctly you will be able to create a New Password to access the patient Portal. If for any reason you are unable to reset your password online please call our tech support at 1-877-748-7070.

4. How to view my appointments?

Please Sign in to your Patient Portal and then click My Appointments to view your scheduled Appointments. You can View all of your Future Appointments by clicking Future Appointments. All Future Appointments are displayed along with Appointment Status for each Appointment. By Clicking Past Appointments, you can view all the past Appointments. You can Print Out a list of all appointments by clicking Print.

If you are having trouble making an appointment online, you can always call us during business hours at 973-535-8870 and we will be glad to assist you.

5. What are the different ways I can pay my bill?

At Nambi Endocrine Associates, we are committed to the health of our patients. To help you navigate the sometimes confusing world of healthcare reimbursement, we will bill your insurance company and send you statements that help you keep up-to-date on your account and your charges. When you check in for your appointment, remember to present your valid insurance ID or information about your coverage. If your insurance requires a co-payment or a deductible, you will be responsible for these charges at the time of your appointment. If your insurance does not cover certain charges or if there is an unpaid balance of any type, you will be responsible for payment of those services within 30 days of receiving of a statement from us.
Payment can be made by:

  • Cash, check or money order (make payable to Nambi Endocrine Associates)
  • Visa
  • Mastercard

Patients who do not have insurance, will be financially responsible for all charges associated with their care.
For questions or concerns, please call Nambi Endocrine Associates at (973) 535-8870.

6. Which insurance plans are accepted by Nambi Endocrine Associates?

Nambi Endocrine Associates accepts:

  • Aetna
  • Blue Cross/Blue Shield
  • Cigna
  • United Healthcare and Oxford
  • Horizon NJ Health
  • Medicare

  • Please note that changes are made by Insurance companies to their products from time to time. Please call the office or fax a copy of your insurance card to verify participation in specific plans. Please check the list of insurance participation listed by doctor. Please note that the best way to verify participation by a physician in your plan is by calling your insurance company.

7. How do I know if Nambi Endocrine Associates received my payment?

Nambi Endocrine Associates will not send you a statement if your account has been paid in full. Your cancelled check or the charge on your credit card bill will serve as your receipt for the payment. If you believe that a payment was not applied to your account, please call (973)535-8870 and our billing department will be happy to help.

8. How do I file a secondary insurance claim?

If you have insurance through a second source, such as through your spouse's employer or under a supplemental plan, you can sometimes submit a claim for the amount your primary insurance provider did not cover.

In most cases, a photocopy of your bill and a copy of the Explanation of Benefits form from your primary carrier is all that may be required by the secondary provider.

9. What if I can't afford to pay the balance?

Even if you do not have the financial resources to pay the entire balance due, we strongly encourage you to call us and let us know. We are willing to work with you and will accept a payment plan which is convenient to both you and our office.

10. Who is responsible for paying my bill?

As a patient, you are ultimately responsible for all services you receive from the physicians and staff at Nambi Endocrine Associates.

Nambi Endocrine Associates will be happy to file your insurance for you with your insurance company. Nambi Endocrine Associates will work with each insurance company to help you receive maximum reimbursement on services provided. However, payment for services is still each patient’s responsibility

11. What charges am I responsible for if I have insurance? What if I do not have health insurance?

If you have health insurance from one of the insurance companies that Nambi Endocrine Associates is contracted with, you will be responsible for your co-pay, any deductible that your policy has, and for any charges that are not covered by your insurance policy. The exact charges that are not covered will be determined by your insurance company.

If you do not have insurance, you will be responsible for all of the charges for your care. Please remember that Nambi Endocrine Associates does not accept all insurances. You may be responsible for all charges if Nambi Endocrine Associates is not contracted with your insurance.

12.What are non-covered services and why must I pay them?

In many situations, non-covered services are services that may be important to your health, but are services that your insurance does not pay for based on your policy. In other instances, they may be services that are considered experimental or cosmetic in nature and are not paid for by your policy. Check with your insurance company to find out exactly what services are not covered by your policy.

13.Where can I get an itemized bill?

Call Nambi Endocrine Associates at (973)535-8870 to request an itemized bill.